FAQ
Q. Where Can I Check the status of my shipment?
1. Login and go to MyAccount
2. Click Order detail
2. Click Order detail
Q. How Do I return an Item?
1. Login and write a request form at the Q&A session.
2. We will review your form and provide prepaid shipping label once we confirm your return request in 2-3 business days.
2. We will review your form and provide prepaid shipping label once we confirm your return request in 2-3 business days.
Q. How Do I get an exchange when I received a defective product?
1. Login and write a request form at the Q&A session
2. We will review your form in 24 hours and send a new product directly.
3. Picture of the defective product must be attached.
2. We will review your form in 24 hours and send a new product directly.
3. Picture of the defective product must be attached.
Q. Do you have free shipping?
We offer free shipping for orders of $79.99 or more. However, FREE
Shipping benefits apply only to the United States.
